“Enttäuschend hinsichtlich der Kundenzufriedenheit”
The breakfast was decent, but we were missing fish like Lachs. I booked a four‑bedroom suite and specifically asked for two double beds; instead we received one double and a bunk bed, which was a real hardship for anyone over 50 because we had to climb into the bunk and the mattresses were terrible. When I asked the front desk manager for a different room, he was very rude and told me there were no other rooms available, so I was stuck. No discount or apology was offered, and it seems the hotel simply ignores the preferences guests state when booking.
PatriciaUna settimana fa