Central positioning, welcoming staff, and excellent cuisine stood out, yet in our first 5‑star hotel experience we noticed two bathrobes on the bed but only one pair of spa slippers, a leaking toilet flush button, a sink tap that was too short and splashed water onto the marble, a shower screen that let water escape onto the floor, uncomfortable pillows, and a billing error where a pool aperitif we never ordered was initially charged before being removed; we suggest adding memory‑foam pillows to improve comfort.
MarcoUn mese fa