Atour Hotel Shanghai Center Lujiazui

Sintesi di questa recensione

The customer service was outstanding.

Rob·Un mese fa

“吃饱喝饱睡饱，非常满意。”

Breakfast was plentiful, the room was clean and tidy, plenty of bottled water, and the staff were very courteous and polite.

Peter·Un mese fa

“Good experience, is all what a family vacation needs to have for a hotel”

Convenient spot next to the train station. Staff are friendly, laundry was provided, thanks for early check‑in. Supper was included too. Breakfast spread was good. Free water, bottled tea, and coffee bags were nice. No need to change towels every day. Ear cotton buds should be supplied.

Cheong·Un mese fa

“In Shanghai”

The staff were friendly, the breakfast was good with many traditional items, and the shops and transport links were very close. Near the location there were also many sights to visit. Unfortunately, two issues bothered me: first, nowhere did it say that there were rooms without windows facing the outside; we booked two rooms and they had windows that looked into a hallway. Second, the clothes sent to the laundry came back stained; we couldn't return them for a fix because we were leaving the next morning.

Mihaela·2 mesi fa

“早餐丰富，超出一般旅馆”

The staff were enthusiastic and helped an elderly guest—thank you very much!

Peter·2 mesi fa