“Gut gemeint, nicht immer gut gemacht,”
The staff were super friendly and attentive; they had already made a lot of effort beforehand, which we really appreciated. They put a lot of work into the furnishings, design, and the rooms and public areas. It was especially useful that the Alb Card was offered, giving entry to many attractions. We appreciated that free tea was available in the breakfast room around the clock. In our room, the smell was awful; we couldn’t tell whether it came from the carpet or the drain. It was a shame that this was not noticed beforehand and a room in that condition was still assigned. Even with continuous ventilation and the bathroom exhaust, the odor stayed. It was especially disturbing at night. The coffee machine was broken at breakfast and no replacement was available. After that night, we really needed coffee. For us, the single room was on the 2nd floor for my 80‑year‑old mother‑in‑law, making the stairs difficult for her because there is no elevator.
StephanieUn mese fa