“Dissatisfied customer”
The environment was clean. However, the hospitality and care were lacking.
Nokwanda4 mesi fa
Un attimo…
★★·Grahamstown·5.2
01
oppure scrivilo e basta — “intorno al 20, tre notti”
02
03
Stone Crescent Hotel sits in a tranquil valley 10 km outside Grahamstown, framed by the Howison’s Poort mountains and near the N2 highway. It offers rooms, bungalows and dormitories with garden and mountain views, pet‑friendly on request, and free parking. Amenities include a 24‑hour front desk, garden, BBQ area, children’s playground, dry‑cleaning, ironing service, and proximity to Thomas Baines Nature Reserve.
04
05
06
Come gli ospiti valutano la struttura, aspetto per aspetto.
The environment was clean. However, the hospitality and care were lacking.
Nokwanda·4 mesi fa
I appreciated the hot blankets on the bed, but the bed was a bit creaky. The tap in the basin was broken, and the cold side’s top came off. I struggled to get a consistent water temperature in the shower—sometimes too hot, sometimes too cold. There were no tea bags or fresh milk in the room. The room was very small, yet it was manageable for an overnight stay.
Rosemary·4 mesi fa
There were no towels or glasses for water.
Gerhard·5 mesi fa
We didn’t book breakfast, and the location was reasonable for our purpose. However, a double‑bed room should have had two chairs.
Eckhard·5 mesi fa
I didn’t like the place; it was untidy. The Wi‑Fi and TV didn’t work, the toilet was dirty, and the room had an unpleasant smell. When we asked reception, the staff member used the name Mr. Minimagen. The toilet didn’t flush properly, the shower was blocked so water couldn’t flow out, and the basin had no stopper, making showering impossible. The seats were broken and old. The stove and fridge weren’t working, and black insects were everywhere. We couldn’t keep food in the house, so we left it in the car. There were no coffee refills the next day, and my dad wanted coffee but it wasn’t available. The outside light wasn’t working. We reported it on arrival, but they lied, saying someone would fix it; the whole weekend we had no light or Wi‑Fi. I feel the place should be removed from listings; it’s a fraud and embarrassing to let people stay there. Everything was wrong—old furniture, dirty, and I didn’t want to sit on their chairs.
Tebatso·6 mesi fa