The hotel's location was one of its strongest points, making it easy to get around the city.
The bathroom extractor wasn't working.
Unfortunately, the room had an unpleasant odor
The staff, particularly Santi, were incredibly friendly and always willing to help
Distillato da Parley dalle 100 recensioni verificate più recenti su 172
Unfortunately, the room had an unpleasant odor
— così gli ospiti descrivono le camere
20 m² · 2 full beds · Per 4 persone
The Double Room with Two Double Beds at City Express by Marriott Oaxaca offers spacious accommodations with comfortable beds, a private bathroom, and modern amenities such as free Wi-Fi, a flat-screen TV, and air conditioning for a highly comfortable stay.
Letti 7.7/10 · citati da 62 ospiti
20 m² · 1 large double bed · Per 2 persone
This Queen Room is equipped with air conditioning and features a private bathroom that includes a hairdryer. A flat-screen TV is also provided. The room contains one bed.
Letti 7.8/10 · citati da 60 ospiti
20 m² · Per 2 persone
“Excelente”
Muy bien, excelente, but there was just one variation in the breakfast.
“Decent place to stay. Good simple breakfast”
Breakfast was simple and good, but the toilet was not working properly.
“Muy agradable”
The cleaning was good, but there was no bag for dirty clothes.
“Breakfast was terrible no options at all and is so uncomfortable. Gym is just a room with 2 machines. And there is a ven”
The rooms share a door with other rooms, so it’s not very secure; you can feel other guests trying to open the door.
I was excited about the location because it’s super close to the city center, but the reception service was awful. The front‑desk staff, especially the evening shift, were impossible to bother. My room was on the third floor and the noise from the machines above my room was unbearable. I went down to reception to ask for a room change, but they refused. A lady with heart‑shaped glasses told me it wasn’t possible because of maximum occupancy and she was very flat‑minded. Another employee, not from reception, told me the machines stopped at 23:00, yet they kept running until 00:00 on 7/08/26. They restarted at 6 am. There was also a power outage; when the lights came back on and I asked about the stairs to my room because the elevator wasn’t working, the same lady said I couldn’t use them or the alarm would trigger. I could have kept going, but I’ll stop here. The rooms are pretty standard for the chain, but at least they could have asked me if I wanted a room change the next day and followed up on my complaint.
“Excelente”
Muy bien, excelente, but there was just one variation in the breakfast.
“Breakfast was terrible no options at all and is so uncomfortable. Gym is just a room with 2 machines. And there is a ven”
The rooms share a door with other rooms, so it’s not very secure; you can feel other guests trying to open the door.
“Decent place to stay. Good simple breakfast”
Breakfast was simple and good, but the toilet was not working properly.
I was excited about the location because it’s super close to the city center, but the reception service was awful. The front‑desk staff, especially the evening shift, were impossible to bother. My room was on the third floor and the noise from the machines above my room was unbearable. I went down to reception to ask for a room change, but they refused. A lady with heart‑shaped glasses told me it wasn’t possible because of maximum occupancy and she was very flat‑minded. Another employee, not from reception, told me the machines stopped at 23:00, yet they kept running until 00:00 on 7/08/26. They restarted at 6 am. There was also a power outage; when the lights came back on and I asked about the stairs to my room because the elevator wasn’t working, the same lady said I couldn’t use them or the alarm would trigger. I could have kept going, but I’ll stop here. The rooms are pretty standard for the chain, but at least they could have asked me if I wanted a room change the next day and followed up on my complaint.
“Muy agradable”
The cleaning was good, but there was no bag for dirty clothes.
