“Comfortable”
The hotel is spotless and well‑maintained. The staff are very friendly, helpful, and supportive with any question. At the entrance you always get fresh water with lemon and nuts, free all day, which adds comfort and makes you feel cozy while waiting for a taxi, etc. A small tip is to avoid adding sugar to the water so everyone, including those who are sugar‑free, can enjoy it. The location is great, surrounded by nice cafés and restaurants. Breakfast offers a wide variety, but the staff should be more proactive about explaining that fried eggs or an omelette are available on request; no one told us, and we only discovered it on the last day when we saw someone eating it at breakfast. I would highly recommend this hotel for a good quality stay and would definitely choose it again.
The breakfast is wide, but it would be better to prepare small portions for self‑service so guests can pick from pre‑cut options and refill them during breakfast. This keeps food, cheese, and salami fresh. Staff need training and should proactively help guests not stay outside and watch. There are too many staff members, but no one offers help or explains the available options for ordering from the kitchen.
Jennet·Un mese fa