Nyagatare Diplomat Hotel

“Great stay”

The rooms were tidy and comfortable, and the staff went out of their way to handle any problems we had. The only drawback was that lunch wasn’t available one day because of a conference.

Tanya·8 mesi fa

“Could be good but do some carefull checking!”

When I arrived, having booked my room and had confirmation, it was late at night, it was 10pm. I had messaged the hotel to say I would be arriving between 10 and 11pm and they replied to say that was fine. When i did arrive i was told there were no rooms left and 'my' room had been let to someone else. A long standoff took place and i was sent to another place but then called to come back as they HAD found a room. The room (313) was fine and bathroom good however I noticed a dried out stain on the bed. It did not worry me as I was very tired. At 3am a leak started from the ceiling that dripped onto the bed until I got up at 4:45am! One half of the bed was soaking

Christopher·8 mesi fa

The reception was friendly, but the noise level was annoying.

Christian·9 mesi fa

“Stay was ok and onsite staff friendly”

The room was acceptable, the bathroom a bit cramped, but we appreciated the mosquito net; breakfast offered a decent variety and the hot water and basic gear were available. We stayed for one night. The room faced the parking lot and the reversing cars made a loud beeping that could be heard from the lower floor. When we asked about a double bed and cash payment in euros, the staff directed us to the reception, which we hadn't yet contacted; both options were available. Overall the price felt a bit high, especially since breakfast was included for two people.

Volker·11 mesi fa

The staff were very friendly and helpful whenever I needed assistance outside the hotel.

Wy·Un anno fa