The garden, the ocean view, and the friendly staff at the restaurant were nice. However, the managers on Saturday and Sunday at the public pool were arrogant, with no chairs or loungers, yelling and splashing everywhere. The manager laughed at me and said “madam we won’t return anything to you” after I complained and asked for a full refund. There were two celebrations that week and the splashing went on until night. I had booked a quiet spot, but the reality was the same. I was supposed to work on a film about Africa, but it wasn’t possible and I cried. They don’t keep a complaints book; they gave me one paper. I want my money back and they showed no interest in arranging it. When they found out I booked through Booking, they laughed even harder, as if they made little profit.
Jarmila6 giorni fa