Grand Hotel Orlando at Universal Blvd

“I will be looking for a different hotel next time”

I've been a loyal customer at this hotel for five years, but unfortunately, my latest stay was a letdown. The location is still one of its redeeming qualities, but that's about it. Before my visit, I was assured that the pool was heated, but it wasn't, and I was also disappointed with the condition of the bed sheets and the subpar breakfast. To top it off, I didn't get my $50 deposit back, which was frustrating.

Sonia·9 mesi fa

I had a terrible experience at this hotel and would never stay here again - everything about it was disappointing.

Restrepo·9 mesi fa

My stay at this hotel was a mixed bag. On the positive side, I found the hotel to be clean and comfortable, which made my stay enjoyable. However, I was impressed by how understaffed it was, and I had to wait around for three hours to get assigned a room, which was a bit of a hassle. Despite this, I appreciated the hotel's cleanliness and comfort.

Deivys·9 mesi fa

I had a mostly positive experience at this hotel, with the comfortable beds being a highlight. However, the room had a strong, unpleasant smell that I had to address with some deodorant. On the bright side, the room was spacious and clean, which made up for the initial discomfort. It was a decent stay overall.

Ila·9 mesi fa

“Very bad experience”

The hotel's location was incredibly convenient, being right across the street from my workplace. However, the check-in process was chaotic due to overbooking, and we were asked to return later in the evening, which was inconvenient. To make matters worse, some guests had trouble accessing their rooms with their key cards.

Sasha·10 mesi fa