The location on the outskirts of Sintra is very peaceful, with a wonderful ambience.
David2 settimane fa
Un attimo…
Sintra·8.0
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oppure scrivilo e basta — “intorno al 20, tre notti”
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The WOT Sarrazola Soul hotel in Sintra offers a tranquil retreat with a garden, expansive terrace, and bar, complemented by complimentary WiFi. Air-conditioned rooms feature private bathrooms, garden views, and balconies. The property boasts a lounge, 24-hour front desk, and electric vehicle charging station, along with a picnic area and family rooms. A continental breakfast buffet is served daily, with special diet options available.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The location on the outskirts of Sintra is very peaceful, with a wonderful ambience.
David·2 settimane fa
It’s hard to judge the establishment on its own; we had a last‑minute emergency that forced us to shorten our stay, and the reservation was non‑cancellable. We reached out four days before arrival to see if we could postpone or receive a goodwill gesture, but the hotel gave us radio silence. We tried contacting them by email, phone, and directly through Booking, and they never responded. I find that extremely disrespectful; even a simple apology would have sufficed. Saying “sorry, but your stay is non‑cancellable, we can’t do anything” is unpolite. Given their communication style, I think this is a place best avoided.
Hervé·2 settimane fa
The community areas were fantastic, and there were plenty of dining options nearby. The beds were comfy and the staff were a lot of fun; Ricardo, in particular, was very friendly.
Thomas·2 settimane fa
The bathroom had mold, the toilet seat was loose, the air‑conditioning didn’t work, and nobody came to fix it.
Gabriela·2 settimane fa
Almost everything was fine, I’d recommend it; it’s pleasant and well run. The lack of parking, the slow elevator on the third floor, and the delayed door closure were the only negatives.
Ricardo·3 settimane fa