Sintesi di questa recensione
The customer service was excellent.
SiyaUna settimana fa
Un attimo…
★★★·Rosebank·8.3
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Located in Cape Town's Western Cape Region, City Lodge Hotel Pinelands features an outdoor pool and fitness centre, 5 km from Kenilworth Race Course and 6 km from Canal Walk. Air-conditioned rooms include flat-screen TVs, seating areas, and private bathrooms with free toiletries and hair dryers. Cape Town CBD is 8 km away, with Cape Town International Airport 10 km from the hotel.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
Sintesi di questa recensione
The customer service was excellent.
Siya·Una settimana fa
The rooms were comfortable, but parking was limited.
Jon·3 settimane fa
Everything was perfect, and there was nothing to criticize.
Ethwell·3 settimane fa
The location and room were good, but the room booked for my son made him violently ill during the night, so I rushed him to a doctor; we asked the front desk for a two‑hour extension so we could take him away, but instead of a pro‑rated fee we were charged the full night’s rate. Two years earlier, when a storm hit Cape Town and the pass over Franschhoek closed, I called to postpone my booking by two days until the road reopened, but the hotel refused and I had to pay full price again; on both occasions the staff showed no willingness to help, claiming it was out of season and that they wouldn’t incur a loss, which felt greedy and lacking in compassion.
Gert·Un mese fa
It felt like a home away from home, and there was nothing negative to mention.
Gavin·Un mese fa