Victory Hotel & Spa Istanbul

“Recomand proprietatea”

The location was great, close to the tram and the market. The furniture, though, was old.

Burcă·3 giorni fa

“Definitely not 4 star, I’d say 2 star. Hotel Location is best only”

The place is in a decent spot. Unfortunately, my stay was far below acceptable standards because of serious hygiene problems, unhelpful staff, and misleading pre‑booking information. I ran into several major issues: the rooms were tiny, a double bed had to accommodate three people, the furniture was falling apart, a cockroach appeared in both the bathroom and bedroom, and overall cleanliness was abysmal with mold and grime everywhere. No daily water bottle refills, no tissues in the room, and the mattresses were stained. The bathroom hadn’t been sanitized; dust and dirt accumulated in certain areas, and a foul odor lingered from the drains. As a paying guest, I expected a safe, clean environment. Seeing a cockroach left me upset and stressed. I raised the issue with staff, but my complaint was not taken seriously. I have evidence to back this up.

Sabrina·2 settimane fa

“I don't like it at all”

Nothing to say.

Samir·2 settimane fa

The location is great. The furniture is old, dusty, and not well maintained.

Ioani·2 settimane fa

The location was very convenient. There were so many problems: the bathroom smelled bad, towels were dirty, and every morning at 8 am the staff outside our room were constantly unpacking and packing, which was very noisy. The power cut out in the room four times, and the fridge didn’t work. I was traveling with a one‑year‑old who needed the fridge for milk and yogurt. The breakfast staff even took pictures of my daughter, picked her up, and kissed her without my permission. I honestly wanted to leave after the first night, but everything was fully booked. Because of the horrible cleanliness, I didn’t bother with the spa or gym facilities. I want a refund.

Amna·2 settimane fa