Days At Sea Beach Lodge

“Awaiting refund from owner for the cancelled booking”

I made a same day booking and then later got a call from the manager/owner/receptionist that she had released the staff to go home before seeing my booking. She asked me to cancel my booking and that she would approve my refund. I was driving at the time of the call as I was on an inter-province road trip and so by the time I requested the refund , I did not receive any further feedback nor did a refund reflect in my account. It was an upfront payment booking but I did not get a stay as the lodge was closed, which contradicted the online status at the time. I made a same day booking and then later got a call from the manager/owner/receptionist that she had released the staff to go home before seeing my booking. She asked me to cancel my booking and that she would approve my refund. I was driving at the time of the call as I was on an inter-province road trip and so by the time I requested the refund , I did not receive any further feedback nor did a refund reflect in my account. It was an upfront payment booking but I did not get a stay as the lodge was closed, which contradicted the online status at the time

Tebogo·5 mesi fa

“We left after checking in & viewing the facilities which are not suitable for senior citizens”

Nothing… We didn’t stay.

Alice·7 mesi fa

“Niemals wieder, Betrug, Abzocke in einem baufälligem Gebäude”

The staff was the only nice thing here, but the place is a high‑level ripoff, mold, run‑down, absolutely avoid it, and we’ll take legal action if we can’t reach an agreement with the owner.

Christian·7 mesi fa

The view and the staff made the stay fantastic, exactly as the pictures showed, and there was nothing to complain about.

Brandon·7 mesi fa

“Enjoyable but with impovmemt could have been excellent”

We spent three nights and ate dinner every evening; the property feels unique and modern, with a large bedroom suite that has a balcony terrace overlooking the pool, gardens, and sea. The staff were very good, though they could use more help. We enjoyed ourselves and never left the property. The building is on multiple levels, so it’s not suitable for people with mobility issues. The pool area is fine but the decking needs improvement, the pool should be checked daily, and there are many ants that need controlling. The staff could use extra help to restore the property to its former glory.

Frederick·8 mesi fa