The staff were nice, especially Brian, and the hotel was close to downtown Sunnyvale. However, the parking lot was dirty and a condom wrapper was visible. The room was supposed to be ready at check‑in, but we waited an hour after the scheduled time. The room itself was not very clean, and there were sketchy people around the hotel. When we arrived, cops and shady-looking folks were in the parking lot, and a barefoot man was walking around the hotel looking for ice. The overall feel was unsafe, unclean, and not classy, so I want my money back. We left immediately and didn’t stay the night because we didn’t feel comfortable. Sunnyvale used to be nice; maybe it isn’t anymore.
Natassia3 mesi fa