Hotel Indigo New Orleans - French Quarter by IHG

Conveniently close to everything and the staff was amazing. Nothing else.

Michaela·Una settimana fa

“It was a great choice and I will definitely book with them again”

The property was in a good location and everything was within walking distance. I didn’t have to move my car once I got there. I had no dislikes about the property.

Howard·3 settimane fa

“Dismal and Dissapointing”

Location. No phone in the room. Elevators broke – I had to walk nine flights of stairs up. No working electric iron in the room. I couldn’t control the temperature in my room – I was told the engineer had to work on the roof and couldn’t do it that moment I went to ask – imagine this in 2026?? The window to view outside was dirty. The front desk staff (except the bar and breakfast waiters) I encountered acted like the poor service they offered was normal (I guess on their standard). This may not have been your experience but this was something out of a movie set for me. The room has a dummy phone, not connected, not to mention I was on a very top floor. I didn’t know until I tried to call front desk and all I had in my hand was a handset and wires. If I had an emergency I guess I would have been on my own. Seeing how nonchalant the staff was regarding all the issues I noted above, it tells me this is a normal way they handle situations, at least on that day. I was shocked. I cancelled the next day and they even tried to charge me on the morning I informed them for the upcoming night. By the time I had checked out none of the issues I noted above had been addressed or fixed. This was my experience.

Charles·Un mese fa

“For the price, the stay was adequate.”

The linen on the king‑size bed didn't fit, and the bathroom sink had hair in it when we first arrived.

Melandie·Un mese fa

“Buona struttura in posizione eccezionale”

The location was convenient and the place was clean, yet the breakfast service left something to be desired.

Marco·Un mese fa