Hilton Garden Inn Wausau, WI

“Beautiful retreat”

The hotel is beautifully designed; we found it while looking for Tesla chargers and now stay whenever we’re in the Wausau region.

Alexis·2 settimane fa

“Never going back.”

It looked pretty when I walked in, but that’s where it stopped. We booked a premium king suite that advertised a corner window with a ceiling‑to‑floor view, yet we were placed on the ground floor where everyone could see in; the windows weren’t tinted. During our stay we saw staff take out garbage, multiple kids, and several adults just walking around the grounds—literally no comfort. Who thought it was a good idea to have a room like that on the first floor? The bathroom counter was disgusting, with countless rings and water marks that showed it hadn’t been cleaned in a while. The TV was incredibly small for the space. They should be embarrassed.

Brittany·3 settimane fa

We were disappointed that restaurant reservations were not recommended at the time of booking. I had hoped to dine on the property to make it easier for my terminally ill parent.

Tazuko·2 mesi fa

“Stayed for a night on the way to somewhere else - wished I could have stayed longer!”

The design is gorgeous and the pool and restaurant are fantastic, though the pool shuts down at 10 pm.

Mark·3 mesi fa

“I'm returning in two weeks !”

The staff, both at the hotel and at Van Acre restaurant, are outstanding, but every room is pet‑friendly, which is a problem for my wife who is allergic to dogs and cats; even though rooms are cleaned well, the pet‑friendly policy should be tightened because guests often forget to inform staff about their animals, so the extra cleaning isn’t done.

Lynch·4 mesi fa