“Fatal”
I recently made a reservation in October, but when we arrived on the same day, the hotel staff informed us that there was an error on the booking platform and that the price didn't match our original reservation. They claimed we had to pay triple the original price, which we refused to do. As a family with a child, we were particularly upset by this sudden change in policy, especially since we had already made arrangements for our stay.
Maira10 mesi fa