Hotel's amenities and services were top-notch
Staff were incredibly warm and welcoming
Hotel was overall clean and comfortable
Distillato da Parley dalle 100 recensioni verificate più recenti su 1214
30 m² · Per 2 persone
This accommodation boasts refined interiors and is equipped with a spacious, two-person hot spring bathtub crafted from Guanyin rock, complemented by floor-to-ceiling windows that frame a picturesque view of Shamao Mountain.
Letti 8/10 · citati da 270 ospiti
30 m² · 2 single beds · Per 2 persone
This accommodation is equipped with a bathrobe, cable television, and an electric kettle for your convenience. The sleeping arrangement consists of either one double bed or two single beds. Note that this room does not come with a hotspring tub.
Letti 8/10 · citati da 270 ospiti
30 m² · Per 2 persone
This generously sized accommodation features climate control, a secure storage box, and an en-suite bathroom equipped with both a bathtub and separate shower. Additionally, it is furnished with a kettle for hot beverages and a flat-screen television offering a range of cable channels.
Letti 8/10 · citati da 270 ospiti
30 m² · Per 2 persone
59 m² · Per 2 persone
26 m² · Per 2 persone
The staff attitude was very good, but the cleanliness and the equipment were old.
I appreciated the front‑desk staff’s sincere handling, especially since on a Sunday afternoon only one counter was covering the whole lobby—thanks for the effort. The room should cost around NT$5,000 but usually gets a 40‑50 % discount; while I understand mountain humidity can cause rust, the coat rack, bathroom door handle, and toilet flush button were all rusty and hard to use, which shouldn’t be expensive to fix. Also, a black‑stained tile needed attention—there are plenty of examples abroad that show how to deal with it, so the hotel seems careless about details. If you’re looking for a roughly NT$3,000 place with guaranteed quality, think twice. I didn’t try the hot spring, so I can’t comment on it.
The pool was fine and the room felt spacious; the bathroom hardware showed some oxidation and wear from the sulfur spring, which I could tolerate. However, from night until the next morning the entire room was filled with smoke drifting in from the exhaust system, and housekeeping never resolved it— they only said they’d check, yet it’s clear they couldn’t identify which guest was smoking from outside the rooms. They couldn’t offer a room change, so I had to endure a night of second‑hand smoke. The next day I reported it again at the front desk; they promised a manager would call with compensation, but no call came. On a busy weekend the front desk was understaffed, wait times were long, and the staff seemed unfamiliar with procedures—check‑in was chaotic, they couldn’t find my name or reservation, and a single employee was trying to serve a line of guests without any professional SOP in sight.
Every wall was covered in mold, and the breakfast spread and coffee were constantly running low; the staff ignored my complaints, so I won’t return at this price and quality.
The pool and hot spring were nice and the breakfast offered a good variety of tasty options, but the room’s fixtures were seriously outdated.
The staff attitude was very good, but the cleanliness and the equipment were old.
Every wall was covered in mold, and the breakfast spread and coffee were constantly running low; the staff ignored my complaints, so I won’t return at this price and quality.
I appreciated the front‑desk staff’s sincere handling, especially since on a Sunday afternoon only one counter was covering the whole lobby—thanks for the effort. The room should cost around NT$5,000 but usually gets a 40‑50 % discount; while I understand mountain humidity can cause rust, the coat rack, bathroom door handle, and toilet flush button were all rusty and hard to use, which shouldn’t be expensive to fix. Also, a black‑stained tile needed attention—there are plenty of examples abroad that show how to deal with it, so the hotel seems careless about details. If you’re looking for a roughly NT$3,000 place with guaranteed quality, think twice. I didn’t try the hot spring, so I can’t comment on it.
The pool and hot spring were nice and the breakfast offered a good variety of tasty options, but the room’s fixtures were seriously outdated.
The pool was fine and the room felt spacious; the bathroom hardware showed some oxidation and wear from the sulfur spring, which I could tolerate. However, from night until the next morning the entire room was filled with smoke drifting in from the exhaust system, and housekeeping never resolved it— they only said they’d check, yet it’s clear they couldn’t identify which guest was smoking from outside the rooms. They couldn’t offer a room change, so I had to endure a night of second‑hand smoke. The next day I reported it again at the front desk; they promised a manager would call with compensation, but no call came. On a busy weekend the front desk was understaffed, wait times were long, and the staff seemed unfamiliar with procedures—check‑in was chaotic, they couldn’t find my name or reservation, and a single employee was trying to serve a line of guests without any professional SOP in sight.
