The staff were very helpful and friendly, even though the front desk was understaffed with only one person on duty. We were very satisfied with the service.
HartmannUn mese fa
Un attimo…
Flachau·8.2
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oppure scrivilo e basta — “intorno al 20, tre notti”
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20 m² · 1 queen bed · Per 2
This accommodation features a television equipped with flat-screen technology and offers access to satellite and Sky channels.
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The Landzeit Tauernalm hotel in Flachau offers comfortable rooms with private bathrooms, mountain views, hairdryers, work desks, and TVs. Guests enjoy a continental buffet breakfast and Austrian/international cuisine on the terrace or in the restaurant. Amenities include a 24-hour front desk, minimarket, children's playground, and free WiFi. The hotel is 84 km from Salzburg W. A. Mozart Airport, near Eisriesenwelt Werfen and Dachstein Skywalk.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The staff were very helpful and friendly, even though the front desk was understaffed with only one person on duty. We were very satisfied with the service.
Hartmann·Un mese fa
The price listed on the booking site was different from what we saw in person; you cannot check in at the hotel, and no one answers the phone or responds to reservation inquiries in person.
Ahmed·2 mesi fa
The spot was convenient for a stop‑over, but we had booked a room and, because of heavy traffic, couldn’t arrive before 20:00; all attempts to contact the hotel by email or phone failed, and despite the 24/7 reception claim we got no answer. We tried to check in with the self‑service kiosk after 21:00, but none of our booking or confirmation numbers were accepted, forcing us to purchase a new room that cost more than 50 % extra. Other guests faced the same issue, and with the morning reception unmanned and staff clueless, I still have no idea how to get my money back.
Sabine·2 mesi fa
The hotel sits directly on the motorway, making it the perfect spot for our holiday trip to Croatia.
Birgit·2 mesi fa
The hotel is comfortable on the highway. In the end I paid twice as much. They hadn’t seen my booking on Booking, so they didn’t send the access code for entry. I had to use self‑check‑in and pay the double rate. I complained to the staff the next morning, but received no response or price adjustment. Service was awful and the welcome was terrible.
Andrea·3 mesi fa