Suburban Studios Portage

There had been power outage for three days. Staff were in a hard situation

Nancy·Un mese fa

“Been better off Camping”

Location was perfect for my vacation adventures. I booked a 14 night stay-- I was greeted with over whelming cigarette & marijuana smell walking into building,I already felt gross, first night I literally had to put towels around the door frame because the smell was so incredibly intense. I eventually went out and got some plug ins. The floors were very dirty, of all the towels and ALL bed linens were stained with black and yellow, as if they were washed without detergent, I'm glad I brought some of my own to use instead. The frustration was 50% of my vacation, I was in my room all day when " they knocked to clean the room" I never heard knocking cleaning never happened .I asked the front desk if I could at least get new bed sheets, he said no they only clean on Tuesdays. Each time I needed toilet paper I had to go down to the front desk and ask and since I missed the room cleaning, I insisted that I get new bed sheets I had to bring my old ones to show that I was not taking them lol in order to get new ones. I honestly felt like I was bothering them. I felt more organized clean etc when I lived in Hawaii for a month off grid. I want to give them a second chance however I'm doomed to faceplant again! My 14 night stay was very nerve-racking due to hotel experience

Fritz·3 mesi fa

“I didn’t like the service and the cleanliness”

The price was cheap, but the service left a lot to be desired.

Roy·4 mesi fa

“Would not recommend!!”

I'm extremely disappointed with my experience at this hotel. We paid for a room but ended up not staying due to the overwhelming smell of marijuana in the hallway, a barking dog, and disgustingly dirty floors. The lobby also had a terrible odor, and the parking lot was filled with suspicious individuals. To make matters worse, the staff refused to refund our money, and I wouldn't even consider staying here if you paid me.

Norma·Un anno fa

“This was a low cost hotel so it was fair for the price”

I was initially impressed by the updated rooms at this hotel, but my enthusiasm was short-lived. Unfortunately, the floors were dirty and hadn't been mopped recently. It was clear that the housekeeping staff was lacking, and I was disappointed by the lack of attention to detail. Despite the modern rooms, the overall cleanliness of the hotel was subpar.

Jessica·Un anno fa