“4 day stay, not so clean and not do dirty.”
The location and staff were good, but the room and cleanliness were lacking.
Efe2 settimane fa
★★·Ho Chi Minh City·8.2
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oppure scrivilo: “intorno al 20, tre notti”
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Haven Hut Hotel in Ho Chi Minh City offers air‑conditioned rooms with private bathrooms, walk‑in showers, city or quiet‑street views, work desks, free toiletries and minibars. Guests benefit from complimentary Wi‑Fi, 24‑hour front desk, lift, daily housekeeping, secure bike parking, room service, luggage storage, and optional airport shuttle.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The location and staff were good, but the room and cleanliness were lacking.
Efe·2 settimane fa
They cancelled the booking two hours before arrival.
Nojus·3 settimane fa
The location was great, but the staff accused me of making a (blood) stain on the towel, even though it was already there and didn’t even smell like blood—just clean. They then demanded 100k in cleaning fees. After five minutes of arguing, I told them I’d post a negative review and they immediately agreed. The customer service felt odd, and the room smelled very stale, a strong odor that was unpleasant.
Michelle·Un mese fa
I didn’t get breakfast, and the room service never arrived; they also didn’t offer bottled water.
Senaratne·2 mesi fa
Huy at reception was super friendly, booked us a last‑minute bus to Vung Tau, and handed us a free drink while we waited; if you’re new to Vietnam, stay here first to get comfortable, and the room was so quiet we slept great.
Rorie·3 mesi fa