Ameristar Casino Hotel Council Bluffs

The room was good size. Well got a deluxe room should of been 1 queen bed there was 2 beds and only needed 1 and when asked they said your paying for the view and that wasnt the best will not go back there

Chad·2 settimane fa

Older place

Misty·2 settimane fa

“The very worst.”

Housekeeping staff was really friendly and nice when we asked for more towels and toilet paper. There was no offer to help with luggage and the doors were so heavy we really struggled. I also injured my back opening the room door. There were very few places to eat and the 2 places we were “allowed” in had very limited hours. One place required you to be a “member” and the hostess was very rude when she let us know that. And don’t get a mixed drink because the shots of alcohol used were half of what most shots are and twice as much. Also, they charge an enormous “resort” fee which made the total for our room extremely high. There was also man outside the doors begging for money. He looked dirty and dangerous. Meanwhile, there were four security guards “guarding” the entrance of the tiny casino door who almost tackled me for trying to take a drink that I just bought at their bar into the casino. This place was the worst

Valerie·Un mese fa

“Can really tell there has been no improvements made in some time. Top 5 worst hotel beds of my life”

The location and food were good, but the beds were the worst I’ve ever slept on. I left a day early to avoid another night on that slab of concrete.

Kyle·2 mesi fa

The rooms were clean, but there was no hot water.

Maul·2 mesi fa