Resort Acqua di Venere

“Français fuyez cet hotel”

The room was clean, quiet, and pleasant with a shaded terrace, and we liked how close it was to the sea. The hotel’s location is very poor and poorly served by public transport; whenever you want to move around, you have to call a taxi that’s expensive or catch a bus that runs irregularly. Some Italian staff spoke very disparagingly about the French. The food was adequate but not very elaborate. The dining hall was noisy. The all‑inclusive package isn’t truly all‑inclusive; most drinks were extra. There was only one shared machine with four or five drinks (soda, cola, etc.). We were disappointed by this hotel.

Stéphane·2 mesi fa

The overall structure is very nice, new and comfortable, but the animation and especially the cleanliness of the rooms were lacking; in a week my terrace in front of the cottage was never cleaned.

Teresa·2 mesi fa

“Dopo 7 giorni ad Agosto, ecco cosa penso:”

The animation staff were excellent, especially Snorky who built a great team—Mariam, Antonio, Francesca, Matilda, and Giuseppe were our favorites, and the whole team matters. An ex-chief villager said they were brilliant, don’t give up, you’ll have a great Ferragosto. The resort’s professional staff were smiling and perfect, always helping, pampering, and assisting. Room cleaning was excellent, and overall the resort—beach, pool, sports fields—was top. There was plenty of food, generally good; breakfast, lunch, and dinner were always abundant. The pizza was great, and overall the chefs and dining staff were good. The pool was excellent, beautiful, and well maintained. The sea was okay. Only a few details need improvement. I recommend contacting the property before you go because what’s listed on Booking isn’t always true, such as check‑in time and the rule that dogs can’t go on the beach. The sea isn’t always great; sometimes it’s dirty, umbrellas are slightly too close together. The amphitheater was a negative point: the animation kids were good, but the stands didn’t encourage people to sit. They looked like low‑level fair stands. People brought chairs from the restaurant to sit more comfortably. It didn’t live up to this resort. The value for money was slightly high in my opinion, but we still had a wonderful vacation. Thanks to everyone.

Ben·3 mesi fa

“Esperienza tremenda, sconsiglio vivamente!”

Nothing positive to mention. The room was right next to the theater, stuck in the middle of nowhere, and the late‑night rehearsals made it impossible to sleep. Inside, there was no Wi‑Fi signal at all, and they refused to give a second magnetic key unless we paid €10 per day outright. The parking area was a deserted lot that couldn’t even hold all the guests’ cars. Even before arriving I got odd messages from the property (they even misspelled my surname) demanding my tax ID to issue an invoice, and when I showed the booking confirmation at the desk they tried three times to process a payment that never went through. No one warned me about the €39 club card fee. After being denied a late checkout, a staff member outside the breakfast room grabbed scissors and forced me to cut off my white wristband so I couldn’t stay any longer – something I’ve never seen in thirty years of travel. The beach service was chaotic, with umbrellas placed only 20‑30 cm apart, no hooks, and a bar that shut from 13:00 to 15:00 during the hottest hours, forcing me to pay extra for a front‑row spot just to get some air. In short, “lose all hope if you decide to come here.”

De·4 mesi fa

“Resort bello e ben curato, ma il rapporto qualità-prezzo e la trasparenza sui costi aggiuntivi possono essere migliorati”

The structure is very beautiful, clean, and well organized. The pool is well maintained, the common areas are pleasant, and the staff were friendly. Overall, it’s a resort where you can have a relaxing stay. The value for money didn’t satisfy me. In addition to the already high cost of the stay, we were asked to pay the mandatory club card fee (40 € per couple) upon arrival, an extra expense I would have preferred to be included or at least clearly highlighted at booking. We also paid 80 € per couple for a buffet dinner that turned out to be quite disappointing: average quality, little variety, and nothing that justified the price. Having stayed in many properties, I expected a much better gastronomic experience from a resort of this level.

Nicola·4 mesi fa