★★·Ko Pha Ngan·8.4
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oppure scrivilo: “intorno al 20, tre notti”
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The Shiralea Resort in Haad Yao is situated 40 meters from the stunning Haad Yao Beach. This beachfront resort offers 10-minute drives to Thongsala Pier and 2-hour boat and bus transfers to Samui Airport. Rooms feature balconies, safety deposit boxes, and en-suite bathrooms, with fan or air-conditioning options. Free high-speed WiFi is available, and a tour desk and massage services are also on site.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The place is near a beautiful beach, but it’s really strange and run down, nothing like the photos. I think the vibe was affected by the other guests; it wasn’t a young “backpacker” spot at all, more of a super budget option for people over 50+. Socializing was tough. The owner, a British guy, was incredibly condescending, arrogant, and rude throughout our stay. When we asked if breakfast was included—a common question at many places—he scoffed and rolled his eyes.
Hannah·6 giorni fa
10/10! The staff are excellent and the service is great, the location is perfect—just three minutes from the sea and a short drive from everything. The atmosphere is good and pleasant. The only small downside is the mattress is hard, but that’s a common issue in Thailand.
Noam·2 settimane fa
The location is top. It’s close to one of the quieter beaches, and with a scooter you can get everywhere quickly and easily. The bed in the bungalow is comfortable.
Evelieng·4 settimane fa
It’s great that the pool is open 24 hours, but it’s also a bit much that it has so much chlorine.
Stephanie·Un mese fa
The on‑site staff appeared friendly and apologized for the initial problems. We booked three nights, but the stay was chaotic from the start: at check‑in there was no running water, and we were told it would be fixed in an hour, yet it remained broken that evening, and one of our beds was infested with ants. The staff apologized, cited bad reviews from that day, and offered a second room—where the water pressure was almost nonexistent. They also offered a lodge upgrade to compensate, so we accepted. The next day there was no proactive follow‑up; we had to ask, and the lodge was unavailable while the water issue stayed unresolved (the ants were cleaned). The following morning they asked us to return the second room, backing out of their promise that we could keep both as compensation. After we complained about the ongoing issues, management agreed to a refund and told us to request it, promising the manager would confirm it. It has now been over a week since Booking reached out to them, and the hotel has completely ignored both Booking’s requests and our direct messages. Having traveled across Thailand for weeks, this was easily our worst experience. What seemed like genuine friendliness at first now feels like damage control to avoid bad reviews. Advice for other travelers: avoid if you value basic amenities like running water and hassle‑free service.
Wiktoria·Un mese fa