Hyatt Place Dewey Beach

“Fire alarm at 1 am”

A fire alarm triggered at 1 am, forcing us out of our room for over an hour; it was a false alarm and no one from the hotel explained what was happening or checked in on us.

Paula·2 giorni fa

The breakfast was good and well prepared. However, the cleanliness of the cutlery was extremely disappointing. The fork provided to me had visible food residue stuck to it, which was absolutely disgusting. What made the experience even worse was the staff’s response. When I asked a staff member what was stuck to the fork, rather than addressing my concern, they insisted on inspecting the food I was eating. Another staff member later confirmed that the residue was chia seeds and actually joked that the leftover seeds were “good for you.” Frankly, I initially thought the residue might be rat droppings, which made the experience even more disturbing. Regardless of what it turned out to be, finding food residue on supposedly clean cutlery is completely unacceptable. The staff’s dismissive and unprofessional response only made matters worse. Food hygiene should be taken seriously, not treated as a joke

Wenyan·2 giorni fa

The room was right off the lobby and noisy.

Paul·2 giorni fa

“Enjoyable stay”

The food service staff were excellent—very helpful and accommodating, and everything tasted fresh and delicious.

Kim·3 settimane fa

The location, breakfast, and overall niceness of the property made for a perfect stay.

Lindsey·3 settimane fa