“Goede locatie, maar verblijf viel helaas wat tegen”
We had friendly contact before our arrival time. The accommodation is close to the beach and the city centre and easy to reach by our own tuk‑tuk. Because it was low season and quiet, we could park easily. The room was large and spacious. We were warmly received on arrival. We were the only guests in the complex during our stay. At first glance Ural Surf House looked fun and cozy, with cheerful green and pink colours. Unfortunately, upon closer inspection, the stay fell short. The rooms, kitchen and bathroom were a bit dated and not uniformly clean. Some items were broken or not working: one AC unit didn’t work and a chair leg was loose. The kitchen and bathroom didn’t look very clean or fresh, and there was white glue in the fridge. We also found a cockroach in the room. After we reported it, action was taken promptly, which we appreciated. In terms of hygiene and maintenance, there is still room for improvement.
Dennis2 mesi fa