“Very disappointing experience —”
I booked a Deluxe AC room for ₹1,400 on 10 September because I needed a decent, convenient spot for my father to rest a few hours. He was already at the station while I was elsewhere, so I trusted the online listing. The balcony advertised online was missing. The room smelled strongly unpleasant, had visible dampness on the walls, and the telephone’s wire was broken. The washroom was poorly maintained, with an unclean toilet and yellowish stains on the seat. I had to argue at the front desk to get an invoice/receipt; the staff and manager promised to email it the next morning. I checked out late evening on 10 September, but I still haven’t received the invoice. For ₹1,400, I wasn’t expecting luxury; I expected basic hygiene, proper maintenance, accurate room info, and professional service. Instead, the experience felt like a much lower‑category accommodation than the advertised Deluxe AC room. I booked this place to make things easier for my father, but it turned out to be a terrible decision. Management seriously needs to improve cleanliness, maintenance, customer service, and the accuracy of its online listing.
Singh2 settimane fa