The cleaning was decent, but the receptionist was always on her personal phone, making us feel ignored, and the furniture was very old.
Hamilton2 settimane fa
★★·Alcalá de Henares·6.9
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Located in Alcalá de Henares, Ciudad de Alcala is a short walk from the city center, surrounded by historic landmarks and the charming Parque O'Donell. This modern hotel offers free Wi-Fi, air-conditioned rooms with modern or classic décor, and private parking (fee applies). Easy access to Madrid and the city's new leisure and business center via nearby train station.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The cleaning was decent, but the receptionist was always on her personal phone, making us feel ignored, and the furniture was very old.
Hamilton·2 settimane fa
It was close to the city centre. The room was an interior one with almost no natural light because it was a ground‑floor unit of an inner courtyard. The bed was 135 cm, which for the times we’re in should be at least 150 cm with a single pillow, when the proper thing would be individual pillows. There was no shower tray, it was a slippery bathtub. There was an unpleasant smell inside the hotel, like plumbing.
Fernando·2 settimane fa
The proximity to the city centre and the station was great, but the rooms were very old, nothing like the photos, the corridors were dark, and overall the price was high for such poor conditions.
Alicia·2 settimane fa
The service was good, yet the bathroom was in a lamentable state, especially the bathtub.
Eustaquio·3 settimane fa
It’s close to the train station and parking is available, but the place feels somewhat abandoned.
Leopoldo·3 settimane fa