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15 m² · 1 queen bed
Letti 8.8/10 · citati da 110 ospiti
21 m² · 1 queen bed and 1 sofa bed
Letti 8.8/10 · citati da 110 ospiti
18 m² · 1 queen bed
Letti 8.8/10 · citati da 110 ospiti
20 m² · 1 queen bed
Letti 8.8/10 · citati da 110 ospiti
17 m² · 2 twin beds
Letti 8.8/10 · citati da 110 ospiti
36 m² · 1 queen bed and 1 sofa bed
Letti 8.8/10 · citati da 110 ospiti
“Very central to all the sites”
The location is good, the breakfast is nice, and the rooms are a decent size.
“séjour agréable mais des réparations à faire en salle de bain”
The hotel sits right in the city centre and the staff were friendly, but the shower fixtures were broken.
“piacevole soggiorno per un concerto e visita alla città”
The breakfast was mostly sweet, the little lounge was cozy, the central location was perfect for exploring the city, the room was very clean, and we were allowed to leave our luggage at the hotel on the last day before taking the train. There was a constant background noise, perhaps a water pump or a fridge.
“Nice place to stay in Florence”
The location was great, but the AC was turned off during the night.
“Two sleepless nights from an unresolved mechanical noise right outside our door, and a front desk that was never there w”
The location was great and the place was clean, yet we stayed in Room 6 for two nights and were kept awake both nights by a loud, vibrating humming noise coming from plumbing/mechanical equipment right outside our door. It triggered every time a toilet was flushed nearby and went on sporadically all night, both nights. We tried to reach the front desk in person on two separate occasions, once in the evening, once the next morning, and no one was there. We later learned from a cleaner that reception is only staffed a few hours a day, which made it impossible to report the issue in real time. We messaged the property directly with video evidence of the noise. Their response was to claim they’d “checked and heard nothing,” then to argue the video “didn’t count” because it was recorded from outside the room. They refused any refund. Two nights of lost sleep, an unreachable front desk, and a property that dismissed clear video evidence rather than take responsibility. We would not stay here again and wouldn’t recommend it to anyone who needs a decent night’s sleep.
“Very central to all the sites”
The location is good, the breakfast is nice, and the rooms are a decent size.
“Nice place to stay in Florence”
The location was great, but the AC was turned off during the night.
“séjour agréable mais des réparations à faire en salle de bain”
The hotel sits right in the city centre and the staff were friendly, but the shower fixtures were broken.
“Two sleepless nights from an unresolved mechanical noise right outside our door, and a front desk that was never there w”
The location was great and the place was clean, yet we stayed in Room 6 for two nights and were kept awake both nights by a loud, vibrating humming noise coming from plumbing/mechanical equipment right outside our door. It triggered every time a toilet was flushed nearby and went on sporadically all night, both nights. We tried to reach the front desk in person on two separate occasions, once in the evening, once the next morning, and no one was there. We later learned from a cleaner that reception is only staffed a few hours a day, which made it impossible to report the issue in real time. We messaged the property directly with video evidence of the noise. Their response was to claim they’d “checked and heard nothing,” then to argue the video “didn’t count” because it was recorded from outside the room. They refused any refund. Two nights of lost sleep, an unreachable front desk, and a property that dismissed clear video evidence rather than take responsibility. We would not stay here again and wouldn’t recommend it to anyone who needs a decent night’s sleep.
“piacevole soggiorno per un concerto e visita alla città”
The breakfast was mostly sweet, the little lounge was cozy, the central location was perfect for exploring the city, the room was very clean, and we were allowed to leave our luggage at the hotel on the last day before taking the train. There was a constant background noise, perhaps a water pump or a fridge.