Best Western Royal Palace Inn & Suites

“Would stay again”

The hotel was very clean and safe, and the outdoor area and parking options were nice. The folded cheese egg was a negative.

Josie·Una settimana fa

I liked the very convenient location for visiting Los Angeles, and it was safe for the two of us women. The staff were friendly and eager to help, and the parking attendant was really very kind. We also found free spots on nearby streets, but be careful with the ground markings. The breakfast wasn’t very good, lacked variety, the eggs were bad, and the pancakes were also poor. If you’re after the famous American breakfast, this isn’t the best. It was very hot, we found a cockroach, and I was poorly received by the front desk lady, who handed me a broom to remove it myself! That’s absolutely not normal. For the rest, the team was lovely, and I enjoyed my stay.

Jennifer·2 settimane fa

“Agradable”

The room was spacious. The value for money was not great.

Jose·2 settimane fa

“Hôtel bien situé proche du métro et relativement cher”

The staff and breakfast were good. The room had a view of another building only 3 m away.

Serge·2 settimane fa

“Bien”

The hotel is pleasant and the establishment is of good quality, but some service aspects are truly disappointing for a hotel of this category. I find it regrettable that there is no coffee machine in the room. Even more surprising, the minibar uses sensors: simply touching or moving a product can trigger a charge. I find that system particularly unpleasant and unwelcoming. Finally, the reception is very impersonal, almost dehumanized. One expects more attention, warmth, and a sense of service in a place of this standing. In short, the hotel itself is fine, but the experience lacks conviviality and small touches that make all the difference. I left feeling that material comfort had been prioritized at the expense of hospitality and the overall guest experience.

Elena·2 settimane fa