“Per quanto ci riguarda esperienza da dimenticare e mai più ci torneremo.”
We booked a night after reading many positive reviews; the property looked great with gardens, flowers and plants, making the outdoor area pleasant. The owner was friendly and helpful when handing over the keys. Unfortunately, upon entering the room the situation changed completely. We immediately noticed a strong closed‑in smell, so we left the door open, lacking windows, to try to ventilate the space while we were getting ready for the shower. As soon as the water turned on, another surprise: the toilet bowl emitted a strong rotten‑egg odor, which was unpleasant but disappeared after letting the water run for a few minutes. In the shower there were also soap‑paper residue left by the previous guest. This left us quite perplexed about the cleaning, room preparation, and pre‑handshake checks. We left for an appointment and returned around one a.m.; as soon as we opened the room door we were hit by a terrible mold stench, so strong and unbearable that staying was impossible. The bed linen was also damp. We packed our bags and left in the middle of the night without even being able to sleep. The room with mold smell, damp linen, shower problems, and previous guest residue is, in our opinion, unacceptable.
PatriziaUn mese fa