“Beautiful beaches, pools, views, restaurants and excellent service. 10/10”
We ran into a small snag with construction and tile‑cutting on the first level, which woke us up before 9 am for the first two days. What was amazing was how well Zandra and her team handled the situation: the noise stopped immediately. We were offered complimentary breakfasts for the whole stay (a lavish full‑service breakfast), a generous statement credit for the inconvenience, and a room upgrade. She listened, and it was clear they would do whatever it took to make us happy and enjoy our vacation. 10/10 hospitality. We loved the resort and can’t wait to return!
Mike2 mesi fa