“Pessimo atendimento. Nao ha compromisso com o cliente. Reserva cancelada na hora do checkin.”
I had no commitment from the staff, which was absurd! They cancelled my stay right before check‑in and didn’t reply to any contact until I complained directly through Booking. No message appeared in my mailbox, and the hotel still showed no commitment to the client. Absurd!
Rascao5 mesi fa