Rodeway Inn & Suites Haines City - Winter Haven

“WXCELLENT”

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Saul·2 settimane fa

“Would never stay again”

I booked two rooms for five people. One room was decent; the other was horrible. Both were reasonably clean. The only staff member we met was very friendly and did his best, even though he was alone. In the “good” room with a King bed, the curtains were about to fall off the wall. In the room with two queen beds, the TV had a black line down the middle and the staff couldn’t get us another TV until we were in the middle of a show we wanted to watch. A phone in the room was plugged into the wall but didn’t work, so I had to call the office from my cell. The light between the beds was wired to a bad outlet, so it kept flickering as the plug kept falling out. The pillows were as flat as pancakes, and the top sheet on one bed was torn to shreds (see pics). The hair dryer’s plug, which didn’t work, was taped together—definite safety issue. It seems that Rodeway has given up on this hotel. The sign says the pool isn’t operational, and they no longer offer a continental breakfast. The beds were very uncomfortable—hard as rocks and creaked every time someone got in or out.

Susan·3 settimane fa

The place is well‑situated, but the fridge in my room was rusted, which was a bit annoying.

Todd·Un mese fa

I couldn’t get any hot water during my stay, which was disappointing.

Richard·Un mese fa

It’s conveniently close to a repair shop, but a roach was hiding under the sink where the counter meets the caulking, which was cracked and had gaps for hiding; the towels were stingy, the bed wasn’t made correctly with the sheet inside out, and the sheets and towels weren’t washed properly; the pet policy does allow cats.

Searles·2 mesi fa