“Location is good but service and cleanliness not good”
The location works, but the service feels below a 3‑star standard; more cleanliness and daily room‑cleaning improvements are needed.
Vaibhav5 mesi fa
Un attimo…
★★★·Canacona·7.3
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Located in Palolem, Ourem Palace offers direct beachfront access with breathtaking sea views. Spacious rooms feature air-conditioning, balconies, private bathrooms, and free WiFi, along with stunning views of the sea, garden, or mountains. The resort boasts 24-hour front desk, daily housekeeping, and convenient facilities like room service, car hire, and luggage storage. Palolem Beach is just steps away, with nearby attractions including Margao Railway Station and Cabo De Rama Fort.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The location works, but the service feels below a 3‑star standard; more cleanliness and daily room‑cleaning improvements are needed.
Vaibhav·5 mesi fa
The property is in a great spot, rooms are spacious, and the staff are friendly. However, the nearby restaurant was closed, and the facilities could use some upgrades.
Debashish·5 mesi fa
The property is great.
Jatin·6 mesi fa
Location and the view. It has so much potential to become a lot better. For instance: 1) the sitting area outside room was super dirty. Maybe it could be clean as well. 2) even after having almost full occupancy restaurant seemed dead. 3) staffs are doing their own dealing for some cottages in cash
Aashish·6 mesi fa
The view was fantastic, the arrival area was tidy, and the room had been renovated. Some staff were service‑oriented but didn’t speak English. The beach was close, and the air‑conditioning and fan worked well. The room was spacious with a large toilet. Paying by card wasn’t possible, even though it was listed on the site, and there were no safes. Check‑in staff didn’t speak English, and we weren’t told about housekeeping or Wi‑Fi. No cleaning occurred during our four‑night stay, and when we asked, they said it was too late. There was a lot of litter around the hotel.
Maria·7 mesi fa