The location is great, the meals are perfect, and the staff service overall is very good. The place is beautiful. Right after arrival we ran into a room issue: the air‑conditioner was broken (missing blades and noisy). We talked about it for three days straight with no response; on the last night a more attentive employee went to fix it and spoke with the manager. They wanted to move us to another room that night, even though we had been telling them daily, which left us pretty upset because we’re long‑time guests of Rouxinol.
Monica2 settimane fa