Extended Stay America Suites - Chantilly - Dulles

“Regular, por el precio pagado, no vale la pena.”

The only thing worth mentioning was the parking; otherwise, the place was awful. Smokers were outside the hotel, and the supposed complimentary breakfast turned out to be just bad coffee. The rooms smelled old and unpleasant, and you had to request every kitchen utensil one by one at reception.

Willington·Un mese fa

“No Comment”

The location was fine, but the management refused to fix a problem with my check‑in and check‑out dates, claiming they never saw my change request and then questioning why I was leaving early. I couldn’t understand why the hotel manager was absent for a week, and other staff couldn’t see that I had checked in a day later after calling to explain the date change. Even after three weeks of no resolution, they only refunded my deposit a few days later—plain bad business. I won’t recommend this Extended Stay America in Chantilly to anyone, even though it’s under the Hilton chain.

Slugger51·Un mese fa

“Boa localização”

The location, cleanliness, and staff service were all good. The Wi‑Fi was pay‑per‑streaming, and the breakfast could use improvement.

Edson·2 mesi fa

The room was spacious.

Per·3 mesi fa

“good place, ok amenities, bad receptionist, bad workers, certain basic needs like ice dispensers m”

location was good, and concept for extended stay with kitchen was good, bathroom was renovated. Staff was rude (receptionist while checking in asked for the id proof for my spouse which is not mandatory also when said about soft copies of passports are available she made a drama of going and asking manager, rooms were not so new or not renovated, while I asked for ice the lady working in the kitchen area she asked me to stay out multiple times on day 2 when I was wearing a traditional attire but on day 1 when I was dressed normally she let me enter the kitchen to pick up ice, there was not ice dispensing machines

D·3 mesi fa