Fortuna Inn Manage By SN HOSPITALITY

“WORST”

There’s nothing to like—right from the start I booked the property, and they immediately tried to book the hotel off the portal and discouraged me from proceeding, offering a tiny discount. I wasn’t surprised because of these B‑grade hotels that use all these platforms. After checking in, the real horror surfaced: the room is as small as a matchbox, the staff are lazy, they don’t clean the room regularly, and I’m 100 % sure they don’t change the sheets, just flipping the same ones upside down like most of these hotels get away with. People should boycott such places; we can’t keep our tourism economy alive with this attitude. I’ve traveled to many countries and it’s sad to see such conditions in my home country. I am very disappointed that the same hotel owner would expect a five‑star treatment for the same price outside but won’t give good services to his own customers. Cleanliness and civic sense are alien for my brothers in India. I haven’t slept for 5 min because of the allergic sheets and bed bugs. Never ever book a B‑grade hotel in Mumbai. Pay for a high‑end hotel and save your experience, guys.

Abhilash·8 mesi fa

The staff here were genuinely friendly, which made a big difference in my stay. The food was top-notch, with great flavors and presentation. However, the location was a major letdown - the air quality was pretty bad. Our room had a lingering cigarette smell, and to make matters worse, they charged us an extra 1000 bucks for a 45-minute early check-in. To top it off, the internet connection was non-existent in the hotel.

Sonkusare·10 mesi fa

“nice affordable”

Unfortunately, this place didn't quite live up to my expectations. The only thing that stood out was the nice atmosphere, but that wasn't enough to make up for the overall lackluster experience. I'm not sure what was going on, but it felt like they were trying to make a good impression without putting in the actual effort.

Massum·Un anno fa