“I felt very unwelcome during my stay. I booked a twin room, but when I arrived to check in, I was told that the twin roo”
The only thing that mattered was the location. I felt very unwelcome throughout my stay. I had booked a twin room, but when I checked in, I was told the twin rooms were sold out, which was very disappointing since I had already booked. The staff were generally cold and unfriendly. The lady at the breakfast area was particularly unwelcoming—no smile, no greeting, and she seemed angry. I felt uneasy every time I went to breakfast. The breakfast itself was poor and didn’t meet my expectations. The room needed a serious upgrade; the furniture was dusty, and the towels and pillowcases didn’t look freshly washed. There were no hooks in the bathroom, which was inconvenient. Overall, the hotel needs major improvements in cleanliness, facilities, breakfast, and customer service. I would never stay here again.
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