“Je ne pensais pas avoir réservé un logement aussi désagréable…”
The location was great, close to the Futuroscope, which made the stay more enjoyable… and the bedding was good, thankfully! That was the only positive thing about the accommodation. Apart from the sheets, no cleaning had been done, contrary to what was promised. We paid 100€ in cleaning fees, were aware of it, and accepted it. The point is we didn’t want to do everything when we left, but logically nothing should have been left dirty when we arrived either! Instead, the dishwasher was full of dirty dishes before we got there, the cutlery in the drawers was also dirty, food was left on the oven racks, the floor was dirty with dust in the stairs, mould was present in the bathroom, spider webs were in the bedrooms and living room, an empty can was on top of the bedroom wardrobe, and the wall outlets were loose and dangerous for children… The photos speak for themselves, unfortunately I can only attach four on the booking page… We had to clean everything upon arrival after a long day at the Futuroscope. The 21:00 relaxation moment was nice! The worst part was the owners’ lack of response! We reported it immediately, but only got a reply after we had left. Then, after a quick exchange, they refused to listen and disappeared. It’s simply unacceptable for owners to be unavailable during a stay and to charge a 100€ cleaning fee when the accommodation is in this condition upon arrival!
Maëva·Un anno fa