Fairfield Inn & Suites by Marriott Pittsburgh New Stanton

“Worst stay in a hotel ever. Nothing redeeming about this hotel!!”

I never got any breakfast, and there was no backup power or emergency lighting—just a total blackout. The hotel should have had generators; instead, the pipes burst in the middle of the night, flooding part of our king suite and the hallway, and the kids were screaming so we had to leave right away. The room was a nightmare: no sheets for the sofa bed, and we had to use phone flashlights to see anything. The staff started off friendly but couldn't answer any questions, and when I asked for a refund to Marriott, they were unhappy and refused.

Cheryl·2 mesi fa

The breakfast was great, and the lady who served it was very pleasant – the highlight of my stay. The pool looked a bit dingy, and I couldn’t get back into the room from the exercise area with my key; I had to walk all the way around, which was annoying. I asked for a room near the elevator, and they put me upstairs – not too bad.

Hasan·2 mesi fa

They cancelled my reservation because at 3 pm they tried to charge my card, which was locked since we were out of state and trying to get to the hotel, so they cancelled even though the booking said pay at the desk. We arrived at 9 pm with two kids and were turned away.

Destiny·3 mesi fa

Breakfast was good! The staff at breakfast weren’t very friendly – no “Good morning” or “Have a good day,” just minimal conversation. The pool was fine but could use a few more chairs. The room was very clean. I’d stay again.

Barbara·3 mesi fa

Breakfast had a good variety. The only downside was the toilet that kept running until you fiddled with it to stop; I reported it when I left.

Richard·6 mesi fa