ibis Manchester Centre 96 Portland Street

I had a very nice room with a very comfortable bed. The room was clean and well equipped with towels. The shower was good with lovely hot water. There was no kettle or tea‑making facilities in the room. The address and directions were a bit confusing to find where the hostel was situated.

Barbara·Una settimana fa

“Sleep was well but overall hotel in desperate need of a facelift sink in bedrood”

Location is good. The dated main entrance looked like a building site. Only one lift worked. Needed a good clean.

Christopher·Un mese fa

The hotel sits right in the vibrant, bustling city centre of Manchester, just a few minutes on foot from Manchester Oxford Road Railway Station and its amenities. The ensuite room was tidy and clean, and the bed was comfortable. A lift serves all floors. The continental breakfast was good with a decent selection.

Gabriele·2 mesi fa

“Less than poor”

Check In : where the payment process wasn't working. The staff asked me [and others] to cancel the booking and the "payment on the day" and change it to "pay the hotel". This would have resulted in losing my booking and, no doubt, the room cost would have increased. The old entrance to the hotel is now closed from the outside, although once in possession of a room key, it can be used. On entry, the customer now has to go further down the street to check in. The whole check in process has been changed to push customers into using qr codes and filling in forms on an app. What happens if the customer hasn't got an appropriate device? Then I had to show proof of who I was [more on this later]. This is Manchester, on a Friday afternoon/evening and it was busy. Combined with the check in payment issue, the whole process took far too long and the queues got longer. I made the booking with my UK Bank details and all of my appropriate personal information. I'm not happy at then having to prove who I am. This new set up at the hotel is different from 2025 and if that's what they regard as progress, it's worrying to wonder what regress looks like. I won't be staying there again; it was a shambles; and finally, employ staff who speak English!

Anthony·3 mesi fa

The bed was very comfortable and the location is excellent; the city centre is easy to reach on foot, and buses, trams, and the train station are nearby. The hotel had changed its name from Ibis Manchester to a&o, making it hard to find. I had to leave before the official breakfast start time and asked if anything small would be available earlier, but that was not possible even though I had paid for breakfast. A café or a beer at the bar would have been suitable in that situation.

Adrian·3 mesi fa