“Beautiful, relaxing stay with great staff”
The property is truly clean and well maintained with amazing facilities and pools. The staff were consistently kind and helpful throughout our stay. Both the outdoor and indoor pools provided a peaceful, relaxing atmosphere, and the table service at the pool was a lovely touch. Even the standard room felt spacious and comfortable, so I highly recommend it. Two things did affect our stay. On our last evening (a Sunday), the AC in our room stopped blowing cool air, even though the unit appeared to be running. After raising it three times, we were given a fan, and management kindly offered a small bottle of high‑quality olive oil as an apology. It was a thoughtful gesture, but I’d still recommend that maintenance address AC issues more promptly, even on weekends. I’d also gently suggest the hotel reconsider its phone policy around the pool and breakfast areas. While pool floats weren’t allowed, we noticed children (and even some adults) playing videos or games on their phones without headphones, both in the indoor pool and at breakfast, which was more disruptive to other guests than a float would have been. A house rule encouraging headphone use for phone audio in shared spaces would go a long way toward preserving the relaxing atmosphere the property otherwise does so well. Overall, it was still a lovely stay and one we’d consider again, hoping these small issues get addressed.
Carly·2 mesi fa