Holiday Inn Birmingham Bromsgrove by IHG

“Not worth the price”

The staff were nice, but the bar was understaffed and long waits occurred because a conference room was booked. I forgot my toothbrush and asked reception for one, but they said it was for premium members only; the same happened when I requested a hot chocolate sachet. The bed was uncomfortable; I could feel the springs and there was only one towel in the room even though I booked for two people. The swimming pool was tired and dated, with grotty surroundings, and there was a general smell of cigarette smoke in the reception and bar areas.

Katie·3週間前

“Generally, very good.”

From the outside it looked rough, but inside it was very nice, thankfully. The exterior appearance and the potholes in the car park were shocking.

David·3週間前

“We will definitely stay here again.”

The room was quiet, the evening meal was fine, and the staff even accommodated my change request. We were late for breakfast, so the bacon was a bit dried, but everything else was great.

Gareth·4週間前

The hotel was very clean and the communal areas were spotless. Our room was very clean and comfortable, but the air con wasn’t working and rattled all night.

Rae·4週間前

“A great place to stay. Clean rooms and linen and friendly, helpful staff.”

Clean, well appointed room with adequate Wifi. Staff very friendly and helpful. Gym facilities, pool and breakfast were all good. Thank you. N/A

Stuart·4週間前