Pansion Budimir

“Slecht”

We had a shabby place. There was a lot of long hair in the shower and toilet bowl. The shower cabin was very dirty.

J·2か月前

I booked on Booking at the beginning of August for 4‑6th September for 2 rooms, 3 people. They confirmed my booking. On the afternoon of 4th September (!!! the first day of reservation) they called me and said they didn’t have free rooms, so they cancelled my reservation. The woman on the phone gave me a phone number. I called that number; the old lady couldn’t speak English well (I don’t speak Croatian), somehow we spoke about 2 rooms, 3 people. I asked for the address of the apartment, but we didn’t understand each other, so I knew we had rooms for these 2 nights, but didn’t know where. I called back Pension Budimir to ask where the apartment was that they offered me, the same woman answered the phone and when I said who I am, she just ended the line. I called again and a man answered the phone and he started shouting at me in Croatian. After that I said that I only need the apartment name or address, the woman from before started shouting at me on the phone and asked me 3 times: what do you want. I said 3 times I need only the name or address, but she just shouted that one question, so I ended the call. I don’t understand until today what happened. Booking’s customer service didn’t answer my phone call since then. Absolutely a very very very bad experience!!

Nóra·2か月前

“Ostao bez smještaja!”

Even though I had booked accommodation for two people several months in advance, on the check‑in day my name was not on the list. So I was left without accommodation, without any offered alternative, and worst of all, without an apology!

Danijel·2か月前

Location is great because it’s not far from the highway exit. Breakfast is good overall for a break in the journey.

Broniarczyk·2か月前

“Izvanredno”

The staff always surprises us with their service, and I’m especially grateful to the aunt cook who made pancakes for us at 11 pm. 🤍

Isabella·2か月前