“Incomodidad”
The room was elegant and clean, which I liked. The mattress was the hardest I’ve ever slept on, almost like sleeping on the floor, and it’s next to a road with constant traffic, so I could hear everything from room 303 all the time. We had a bad night. Breakfast was uncomfortable; the portions were tiny, ran out, and weren’t refilled. When we tried to get more food a second time, the cook gave us a bad look. New guests arrived and the staff handed them a container of food and put it directly on the plate, which felt extremely unpleasant for a buffet. Finally, the staff doesn’t speak English, even though they say they do in the reservation; when we arrived they didn’t have our reservation recorded, it wasn’t showing up, and we had to communicate through Papago until they fixed the mistake. It’s fine to use Papago, but if you’re missing something you should apologize, especially when you have an error. We left feeling bad.
Amanda7か月前