“Amazing staff / nice location”
I spent six great days here and loved everything. The hotel is in the city, just minutes from the beach and restaurants, with a supermarket nearby. The rooms are spacious, the pool view is beautiful, and breakfast was amazing. The free airport transfer and beach shuttle were nice extras. The staff—airport team, doorman, reception, housekeeping, and restaurant—were all welcoming, helpful, and accommodating whenever I needed something. Thank you to the whole team for making my stay enjoyable! The only disappointments were that the food and drinks I ordered separately—pizza and juice—were low quality, despite the restaurant’s excellent staff and equipment. Housekeeping also fell short: every time I requested cleaning, the room wasn’t cleaned thoroughly, even though I paid an extra cleaning fee. There was a strong sewage smell on the first floor that needs fixing. Checkout was frustrating: after six days we had to wait about 15 minutes at reception while the room was inspected, even though we needed to catch a flight. With daily housekeeping visits, the delay felt unnecessary for the price we paid.
Ahmed·3週間前