Alpin Hotel

The hotel sits in a lovely spot, just a five‑minute walk down to the hill’s base, though it’s on a fairly steep slope; the staff were very friendly and the rooms were warm. However, the photo showed one thing and the actual room was different: the walls were painted in a dull white that looked a bit off; the shower water didn’t flow, probably because the shower was clogged and not very clean; the pillows were large and firm, making it uncomfortable to sleep.

Daniela·2週間前

I booked a room with two single beds and a balcony that promised a mountain view, but the hotel was under renovation with no prior notice; the view turned into a construction site and there was only one bed. When I mentioned this to the front‑desk guy, he simply said, “those rooms are currently being renovated.”

Тетяна·3週間前

The staff were friendly when I checked in and let me in early, but after that everything fell apart. The TV stopped working, a pipe burst in the bathroom leaving the room flooded and I couldn’t find anyone to fix it. I called back later that evening, learned the water had been drained, yet the problem wasn’t resolved and the water was still standing in the morning. I left without seeing anyone and won’t stay or recommend this hotel again, even though I chose it based on good reviews.

Юлія·3週間前

“В восторге”

Everything was great.

Александр·4週間前

There was no hot water, the room was filthy—especially under the bed—poor sound insulation, and the windows didn’t seal against street smoke. The room was filled with smoke from the hotel’s own pipe.

Василенко·4週間前