Only the location seemed good from outside. The property looked decent from the gate, but we were not allowed to enter, so I cannot comment on the inside facilities. I recently had a highly disappointing experience at Red Stone Resort. Upon arrival, the staff refused to allow us entry and informed us that no rooms were available, despite our travel and expectation of confirmed accommodation. The manner in which this was communicated was unprofessional and discourteous. There was a complete lack of proper communication or basic hospitality. The staff did not offer any assistance, clarification, or alternative options, which reflects poorly on the resort’s commitment to customer service. Overall, the experience was unacceptable and far below the standards one would expect from an establishment presenting itself as a reputable hotel. I do not recommend this property to anyone seeking reliability, professionalism, or respectful treatment
Ehteshaam11か月前